From the rise of Public Switched Telephone Network (PSTN) to the increasing evolution and deployment of global NGN and 3G networks today, users' telecom ideals are continuously driving the progress of technology. The ultimate goal of technology advancement, however, is to meet the needs of the users..

Today, network transformation has become the main focus in the global telecommunications industry, and operators are confronted with challenges, thus making business innovation even more significant. This in turn requires the mutual facilitation and growth between business innovation and technology innovation, which profoundly influences the development of the whole industry. By standing by the concept of user orientation and serving operation, Huawei is dedicated to innovation in terms of both technology and business, and puts in considerable effort in order to face the challenges that come along with transformation together with operators. Business innovation has high expectations of value chain ecosystem. As the global telecoms industry undergoes rapid advancement, technologies such as 3G and broadband have become the focus of people's attention, and an "Experience Economy" phase is fast approaching, which emphasizes the ability to meet users' individualized demands and the advocating of experience marketing. In the "Experience Economy" phase, business innovation becomes more urgent than before, and requires close cooperation and mutual facilitation between all links in the value chain. It would ask for a clearer work division between that of operators, equipment vendors, content suppliers, service providers and terminal suppliers involved in the industry chain.

For over a decade, the establishment of an open and collaboration platform for business innovation and creation of a value chain ecosystem for business innovation has been the most effective path in accelerating Huawei's business innovation. In October 2005, after nearly a year of successful operation, Huawei formally launched its inTouch Lab experience center and cooperation partner scheme to the world, which provides an integrated technical environment and gathered partners from all over. We are committed to creating a win-win value chain system of sustainable growth in order to guide business innovation and promote industrial prosperity.

Huawei's inTouch Lab experience center and cooperation partner scheme has already become an example of the business innovation platform. With the inTouch Lab cooperation partner scheme, Huawei not only provides partners with open interfaces, development tools, technical support and testing environment, but also works hand-in-hand with partners to conduct market research, product development, business innovation and even market expansion. By utilizing the integrated environment and platform advantages offered by Huawei, the cooperation parties (our partners?) have greatly accelerated the development in innovative applications. Meanwhile, this enables more users to gain earlier access to these innovative applications through the inTouch Lab experience environment. Also, the commercialization progress of new businesses is also accelerated. Under the guidance of "leading business innovation", Huawei has provided the business experience environment for nearly 50 operators and 84 SP/CP in China. At present, Huawei has more than 300 inTouch Lab partners globally, with cooperation in a variety of splendid services, including handset game, digital music, mobile blog, and location service.
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